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Info for Istanbul |
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| Booking Guide of
IstanbulCheapsHotels.com |
- The rates provided for you on this website are available
ONLY through istanbuldiscounthotels.com(Skyline Travel
Agency) and its partner sites. Please DO NOT call the hotel
direct, as they WILL NOT have the same rates in their
reservation system.
- Your credit card will be charged ONLY after the booking
is confirmed. Once the credit card is processed, we will
email your CONFIRMATION VOUCHER to you, which MUST BE
retained for check-in purposes.
Please note that if you
provide an American Express or Diners Club credit card for
payment of your booking, the transaction may be charged in a
different currency to the one in which your booking rates
were quoted. The cost of your booking is converted using our
bank's exchange rates on the day of the transaction.
The
holder of the credit card used for the booking MUST sign the
CONFIRMATION VOUCHER. If the cardholder does not sign the
CONFIRMATION VOUCHER, it WILL NOT be accepted by the hotel.
- Due to processing requirements, on occasion hotels are
unable to confirm a reservation immediately. We require 1 to
2 days to confirm reservations for hotels when hotels looks
on requests, only if hotel looks available, will be
confirmed immediately:
Disclaimer:
Whilst we endeavour to process your booking request within
the time guidelines shown above, unfortunately at times we
are unable to finalise your request within this limit.
Circumstances that may cause delays in replying to you
include international public holidays and time zone
differences.
- All cancellations must be made IN WRITING using one of
the following methods:
- Our by E-mail;
info@istanbuldiscounthotels.com - A fax on +90 212 529 46 40
or Phone; +90 212 529 39 39
When you contact us, we
require any 2 (TWO) of the following, so that we may
efficiently process your request and reply to you
- If you cancel your booking LESS THAN 4 (FOUR) DAYS prior
to check-in, a cancellation fee equal to 1 (ONE) NIGHT'S
accommodation cost will be incurred.
NOTE: Failure to
arrive at your hotel will be treated as a late cancellation
and will incur a cancellation fee as above.
- The client must submit a valid email address on the
Reservation Form. This email address will be used for all
future correspondence relating to your booking. All care
must be taken by the client to ensure that the information
provided in the Reservation form is correct. It is the
client's responsibility to advise istanbuldiscounthotels.com
if an error in the email address was submitted on the
Reservation Form or any other correspondence.
istanbuldiscounthotels.com takes no responsibility for any
incorrect information submitted.
- The client must submit a valid credit card when
completing the credit card form. All care must be taken by
the client to ensure that the information provided in the
credit card form is correct. istanbuldiscounthotels.com
(Skyline Travel Agency) takes no responsibility for any
incorrect information submitted.
- istanbuldiscounthotels.com intends to provide you with
all the services that you request from us. In rare cases,
when it is not possible to confirm your reservation due to
overbooking or other circumstances, we will endeavour to
offer you an alternative of comparable price and standards.
If this occurs, we will contact you via e-mail and request
your authorisation to proceed with this new booking. If you
decline the alternative, and you were already charged for
the original booking, a full refund will be given to you as
soon as possible.
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